Why Is America's Best Magazine So Bad At The Internet?
The lack of resources resulted in a site that was too sluggish to keep up with the always-churning online conversation. One former staffer said that until last year, newyorker.com only updated its homepage twice a day — once overnight, and once in the afternoon — and the content management system made it all but impossible to update stories. There was also, for many years, a mandate to run every blog item through the magazine’s rigorous fact-checking process, which made it “impossible to get anything up in a timely manner,” said the staffer.